NEWS:

Kanick And Company offers 6 month FREE Subscription to interfaceMD

Kanick And Company's stroy featured in
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HIGHLIGHTS:

Data must always be available. There can be no single point of failure. There can be no outages. interfaceMD guarantees access to your data (24-7-365) from anywhere you work.

Supporting technology to solve all your business needs.

We realize that you are not computer experts and do not employ an IT staff. We will always be there to support you in a break-fix situation. In addition, we proactively target critical components to ensure availability and proper operation.

Examples of proactive support:

  • All support efforts & hardware inventory is documented in our support database
  • Email notification of user related support issues, tip & tricks and system updates
  • Online end user manual and knowledgebase
  • interfaceMD direct delivery of updates and customization
  • Centralized daily backup to disk and tape
  • SPAM and Anti-Virus active scanning
  • Encryption of all data stored and transmitted (across the internet and wireless networks)

Examples of reactive support:

  • In house help desk support with remote access to all devices
  • Support of roaming users while away from their primary office location
  • Emergency support outside of normal business hours and holidays

Examples of third party management:

  • Hardware and software product failures covered by manufacturer warranties
  • Installation of hardware and software updates, patches and fixes
  • Management of internet connection
  • Fax-to-Email and Email-to-Fax services
  • Scanning to EMRs
  • Sending/Receiving EDI (billing, Rx, etc…)
  • Website & DNS hosting
  • Domain name registration
  • Ethernet wiring certification and installation